Pertanika Journal of Social Sciences & Humanities
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Pertanika · Universiti Putra Malaysia Press

Pertanika Journal of Social Sciences & Humanities

Official journal of Universiti Putra Malaysia for scholarly work across the social sciences, humanities and related interdisciplinary fields.

e-ISSN 2231-8534 ISSN 0128-7702
Research article

Drivers of Boycott and Switching Behaviour toward Israeli-affiliated Products: The Roles of Religiosity, Social Media, Animosity, and Ethnocentrism

Megawati Simanjuntak, Salsabila Azka Pelitaputri, Irni Rahmayani Johan, Ismayanti Pratiwi, Retnaningsih Retnaningsih, Mohamad Fazli Sabri, and Amirah Shazana Magli

https://doi.org/10.47836/pjssh.34.S1.02
KeywordsAnimosity, boycott, consumer ethnocentrism, Israeli products, religiosity, social media, switching behaviour
Article content

Abstract

The boycott of products affiliated with Israel is a global phenomenon that is ongoing in various countries, including Indonesia. Consumers carry out boycotts as a form of support for Palestinians and as protests against Israel's actions. This study analysed the influence of religiosity, social media, animosity, and consumer ethnocentrism on boycott behaviour and switching behaviour toward products affiliated with Israel. The research used a quantitative approach, with 286 respondents. This research used non-probability sampling techniques, including voluntary sampling, and analysed the data using descriptive and SEM methods. Results showed that religiosity did not affect animosity, whereas social media affected animosity. Religiosity, social media, animosity, and consumer ethnocentrism significantly affect boycott behaviour. Boycott behaviour and animosity significantly affected switching behaviour. However, religiosity did not affect switching behaviour.